Getting Help with Bkper
As you begin your journey with Bkper, here are the best ways to find help and make the most out of the platform:
Start with the Bkper Learning Center
The Bkper Learning Center is your essential starting point for mastering the platform. It covers key concepts like accounting principles, how Bkper works, and how to properly set up your system. These foundational lessons are crucial because they lay the groundwork for you to unlock the full potential of Bkper’s innovative features.
By exploring the lessons in the Learning Center, you’ll gain the knowledge to confidently use Bkper, from understanding the chart of accounts to utilizing advanced features like Agents. Taking the time to go through these lessons will give you a solid understanding of the platform and empower you to make the most of everything Bkper offers.
Explore the Bkper Help Center
The Bkper Help Center is our knowledge base designed to guide you through both using Bkper and understanding the core principles of bookkeeping and accounting. Here’s how you can use it:
Search for Keywords: Type in relevant keywords to find help guides that address your specific questions about Bkper features, accounting concepts, or managing your Bkper account.
Help Guides: These articles walk you through how to use Bkper’s features, apply accounting practices, and manage your account. They’re designed to help you solve problems independently and ensure you’re making the most of Bkper’s capabilities.
We continuously improve the Help Center based on your feedback, ensuring it remains a valuable resource for you as you get started and progress with Bkper.
Check Out Bkper’s YouTube Channel
On our YouTube channel, you can find a variety of videos ranging from getting started tutorials to more conceptual videos that explain how to implement bookkeeping or accounting principles on Bkper. These videos supplement the Learning Center and Help Center by offering visual demonstrations of key features and concepts.
Get Instant Help with AI Chat Support
Bkper Agent Chat Support is an AI-driven assistant available through our support channels, including in-app chat and email. It provides instant answers based on our entire knowledge base, covering everything from platform features to accounting concepts. The Bkper Agent can help you resolve a variety of questions, and most users find their queries answered satisfactorily through this service.
Bkper Agent Chat Support is available to all Bkper users, including those on the Free plan, making it an accessible and reliable resource for quick assistance.
Reach Out for Live Human Chat Support
Live Human Chat Support is available to all paying users directly within the Bkper App. Subscribers can reach out to the Bkper team for real-time assistance while working. We aim to provide swift answers to your questions.
Email Support for Detailed Assistance
You can send your inquiries to support@bkper.com, where the Bkper team will review your message and respond based on the priority of your request.
Join the Bkper Community
We stimulate you to join the online community to get updates about new features, join discussions, ask your questions and help other Bkper users progress.