All Collections
Troubleshooting
What can I do if I can't log in?
What can I do if I can't log in?

Troubleshooting for Bkper login

Jacob van den Berg avatar
Written by Jacob van den Berg
Updated over a week ago

Some browsers default configurations can block login on Bkper with your Google Account. If you can't login, you can try some of the steps bellow.

Unblock third party cookies

Chrome:
 1) Go to your chrome cookies settings at this url: chrome://settings/content/cookies
 2) Check "Allow all cookies"

Other browsers:
 Firefox | Internet Explorer | Safari

Logged in to different Google Accounts at the same time?

  1. Logout from Google, by clicking in this link: https://mail.google.com/mail/logout?hl=en

  2. Login again at: https://app.bkper.com/

Error 400: admin_policy_enforced?

  1. Go to https://myaccount.google.com/permissions

  2.  Find Bkper and revoke access:

3. Go to https://app.bkper.com/ and login again

After authorization works, if you user any Add-on such Sheets or Forms, or Google Integration, you might need to reopen them and reauthorize too.

Did this answer your question?